Discovery Princess – On board service and Ocean Medallion

The service has been exceptional on every Princess Cruise I have taken, including on Discovery Princess. As always, I was really impressed with the attention to detail across the ship and it really helped to make the cruise.

Of course, you cannot talk about Princess without talking about Ocean Medallion.  I’ve spoken about the Ocean Medallion a lot in the past and you can find out more on my blog.

Sufficed to say, the Ocean Medallion is your gateway to making a good cruise great. At its core is the aim to simplify your whole cruise experience.  It consists of a little medallion and then an app that work in tandem together.

The little device acts as your cruise card on board and has a number of cool features, including ordering food and drink to your exact real-time location, or opening your stateroom as you approach it.  I cannot tell you how many times I’ve walked up to my cabin over the years with too many things in my hands and struggled to open the door.

It also has benefits for the crew too, as they have tablets which show who’s at the bar, their preferences, dietary requirements and other useful information to help to personalise your cruise experience.

On our Discovery Princess cruise the App had been upgraded and was even simpler to use, especially around making dining reservations and other bookings.

Linked to the Ocean system is the on board internet offering and my experience of the internet and the Wi-Fi in general was the best yet on board Discovery Princess.  I can have hefty requirements when live posting my experience (you can see it on my Instagram), but it stood up to it very well.

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